Effective Date: September 1, 2024

  1. Introduction

Welcome to HD Painting & Stain ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

  1. Information We Collect

We may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Any other information you provide voluntarily

We also collect information automatically through cookies and other tracking technologies to improve your experience on our website.

  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your projects
  • To communicate with you about your account or transactions
  • To provide customer support
  • To send you promotional offers, newsletters, and other marketing communications, if you have opted in
  • To improve our website, products, and services
  1. SMS Opt-In Consent

If you choose to opt-in to receive SMS communications from us, your consent is required. We collect your phone number specifically for the purpose of sending SMS notifications, alerts, and updates related to your projects, promotions, and other relevant information.

  1. No Sharing or Selling of Phone Numbers

We take your privacy seriously. We will never share, sell, rent, or otherwise distribute your phone number or any other personal information collected for SMS purposes to third parties for their marketing purposes. Your phone number will be used solely for the purpose of sending you the communications you have opted in to receive.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Rights

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections to any inaccuracies in your personal information
  • Withdraw your consent for SMS communications at any time by following the opt-out instructions provided in the messages or by contacting us directly
  • Request the deletion of your personal information, subject to certain legal obligations
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

HD Painting & Stain
2510 N. Illinois Street
Swansea, IL 62226
info@hdpaintingandstain.com
618-3983755

Thank you for trusting HD Painting & Stain with your personal information.

This privacy policy provides clarity on how customer data is handled, with a strong emphasis on not sharing or selling phone numbers collected for SMS purposes.